A vulnerability was found in OTRS and OTRS Community Edition 7.0.x/8.0.x/2023.x/2024.x and classified as problematic. Affected by this issue is some unknown functionality. The manipulation leads to sensitive information in log files.
This vulnerability is handled as CVE-2025-24389. The attack may be launched remotely. There is no exploit available.
It is recommended to upgrade the affected component.